How ams OSRAM introduced hybrid work with Seatti

About the company

ams OSRAM is a global technology group for optical solutions. To introduce hybrid work, the company set up a dedicated New Work task force with representatives from every department.

Challenge

The labour market was changing, and ams OSRAM wanted to stay attractive as an employer. Employees were to gain more flexibility, and the switch between home office and office was to become seamless. That called for a model reflecting the requirements of very different departments, and for a tool that carries it through daily life. Transparency mattered most: people needed to see who is in the office and when.

Solution

A task force from every department

ams OSRAM convened a focus group with representatives from all departments. That way the needs of individual groups within the company were taken into account early, instead of imposing a model from the top.

Pilot days instead of assumptions

Over several pilot days the company tried out different floor concepts. Zones for focus work, for collaboration and for teams were marked out and furnished accordingly. The model with the highest acceptance was the one that went live.

Technology and rooms

In parallel, the technology was brought up to an adequate standard. The meeting rooms in particular were upgraded, with better cameras among other things, so that hybrid meetings actually work.

Communication through ambassadors

The task force put particular weight on communication that includes everyone. In coordination with the managers, ambassadors were appointed. They were the link between management and staff, acted as multipliers inside the teams and fed ideas and feedback back into the process.

Booking with Seatti

Desk sharing takes organisation. ams OSRAM chose Seatti so that people keep the overview they need: they see who is on site and when, plan their office day around it and book a specific workspace. Anyone working remotely or away can record that too. Both worlds sit in a single view.

Impact

A desk of your own used to mean identification as well: the family photo, the chair adjusted to your own ergonomics. ams OSRAM tackled that at the root and restored people's identification with the office itself. Across the various working areas, such as home zones and team zones, everyone can find their preferred set-up.

The office becomes more of a place to meet: for hybrid meetings, for brainstorming, for working with colleagues. The attachment to one particular desk disappears, and identification with the office as a shared place grows.

Seatti provides the certainty that makes this work. Because a specific workspace is guaranteed, people travel in without the risk of having to turn around and go home again. For commuters with long journeys that is a considerable benefit.

What comes next

ams OSRAM plans to extend the hybrid working model step by step to further international sites. What matters is clear structures and guidelines, plus continuous communication that includes active feedback, so the way of working can keep being adjusted.