Case Study: How Schmitz Cargobull Implemented Hybrid Work

The Background

Like many other companies, hybrid work came overnight to Schmitz Cargobull in early 2020. They faced the existential question of how to sustain their business during the pandemic. Numerous protective measures put pressure on the logistics industry and, in some cases, partially paralyzed it.

Schmitz Cargobull’s first priority was to comply with political regulations, so it implemented hybrid policies designed around the ever-shifting legal requirements. The result was a series of temporary solution with no clear endpoint. By 2022, with the pandemic coming to an end, it was clear that something else was required.

A permanent solution was needed that could be implemented quickly and easily atSchmitz Cargobull. The new hybrid policy should accommodate employees’ safety and preferences, and provide them with more flexibility in their workday.

The Challenge:

After years of uncertainty caused by the pandemic, Schmitz Cargobull decided to implement a permanent working model. The new way of working needed to be predictable, to avoid the uncertainty that came with ever-changing Covid regulations. It also needed to be flexible, with at least some possibility of working remotely. Otherwise, it would be extremely difficult to attract and retain the best talent.

One of the primary reasons that companies opt to switch permanently to hybrid work is to attract and retain the best talent.

The Solution:

After several rounds of discussions, they agreed on the permanent implementation of a hybrid working model. The company set an overall guideline of how to approach hybrid work, but the specific policies – e.g. how many days people work from home – are set at the department level.

This new way of working needed to be accompanied by a tool that would mirror the flexible overall policy. Employees should be able book desks in the office, ensuring that there was enough space at any given time. The goal was to facilitate face to face interactions in the office, while also providing the flexibility to work from home. The software needed to be intuitive and user-friendly – with as few extra trainings as possible – in order to facilitate the change management process as quickly as possible.

The software needed to be intuitive and user-friendly – with as few extra trainings as possible – in order to facilitate the change management process as quickly as possible.

Seatti allowed for exactly this. Its deep Microsoft integration meant that no extra trainings were required, and that implementation could happen extremely quickly.

If you want to learn more about how Schmitz Cargobull is using Seatti to introduce hybrid work across multiple locations, you can get in touch.

Download the case study here.